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Terms and conditions

Terms and conditions on marja.net have been prepared in accordance with the law of Consumer Protection (ZVPot-UPB2). The online shop marja.net is operated by company Konfekcija Marja, Plevnik Marijana s.p.

When registering on marja.net, visitors acquire username (the same as e-mail) and password. Username and password unambiguously define and connect user to the input data. By registering, the visitor becomes a user and obtains the right to purchase.

Terms and conditions concern the functioning of company marja.net, user rights and business relationship between the shop and a costumer.

Shopping cart and checkout

Shopping cart and checkout have the same role in every common shop - to retain selected products and show their numbers and price. You can review, add or remove the products in the cart any time you want. The number of selected products can be changed by pressing the button update. When pressing an update button, the amount of the purchase is also updated. If you want to remove products from your cart, just click on the "delete" button.

Purchase procedure

If you are certain that you want to buy the selected products that you have in your cart, go to checkout. In case this is your first order from our shop, you can easily register and log in. You can order as a guest. In this case all you have to do is fill in the required fields and confirm the order. When you confirm your purchase, you will receive the confirmation of your order and information about ordered products (if they are on stock, if not - how long will you have to wait for the delivery) from marja.net.

The payment:

The pro forma invoice – when we receive your payment on our bank account, we dispatch the products on your address.
Bank account: SI56 0510 0801 5528 140 (ABANKA d.d.).

Delivery

All products that are on stock will be dispatched in 1-2 business days after receiving the order. We don’t ship on weekends and holidays. If you have any additional requests, please write them in the box comments. In case you need any other information, you can write us an email: info@marja.net.
We sell and deliver exclusively in Slovenia. Products that are out of stock, will be sent to you according to the preliminary agreement. We’ll contact you on the phone or send you an e-mail.

Product availability

In case the products you order are out of stock, we will inform you about it.

Costs of delivery

Our delivery service is Pošta Slovenije. Costs is 17 EUR.

Prices and VAT

All prices are in euros and already include 22% VAT. We are taxpayer - our ID number for VAT is SI20035608. Prices can be changed daily - regardless to that, ensured price for your purchase is the one that was valid at the time of your purchase.

Notification

Online shop marja.net will occasionally send you a newsletter to update you about the novelties. This will not happen often, because we don't want to make our communication intrusive or annoying. If you don't want to receive newsletters please send us an e-mail: info@marja.net and you will be removed from our mailing list.

Returns and exchange

If you receive a package that was damaged during transport, immediately return it to your post office and inform us about it on our e-mail info@marja.net. In case you received faulty products, send them back to the seller within 14 days - postage is your own expense. If the seller finds that the complaint is justified, the product will be replaced and send back to the customer - in this case the postage is the expense of the seller. If the seller finds that the error is the result of improper handling of the customer, the seller will send the product back to the customer – the postage is the expense of the customer.


Order cancellation

The buyer has the right to cancel order within fifteen days after receiving the products, without having to state a reason. The period of 15 days begins on the day, following the day, after receiving the products. The customer has to, within fifteen days after canceling the order, return products in the same quantity that are undamaged, haven't been washed and still have labels. If the customer returns products within fifteen days after receiving them, this will be considered as order cancellation.

Offer validity

Prices in the online shop are valid until the seller decides to change them.

Refund

In case of order cancellation, we make a full refund to the customer. The only expense of the customer is the cost of returning products. We make a refund as soon as possible, but no later than within fifteen days after receiving the order cancellation.

Return policy

By ordering products the customer accepts our sales conditions! The customer can cancel the order within 15 days after receiving the products. The seller can also withdraw from the contract if the company cannot provide the delivery of the products. In this case, we inform the customer via e-mail or over the phone. The buyer has the right to inform the seller about the order cancellation (info@marja.net) within fifteen days after receiving the products, without having to state a reason. The cost of returning the products is the expense of the customer. The products have to be returned to the seller within 15 days after the order cancellation. The customer has to, within fifteen days after canceling the order, return products in the same quantity that are undamaged, haven't been washed and still have labels. We make a refund as soon as possible, but no later than within fifteen days after receiving the order cancellation.


Information on the pages

The substantive and other errors on the site are possible and if they, by any chance, become the matter of a dispute, we will try to resolve it amicably.

Order validity

By ordering products the customer accepts our sales conditions! The customer can cancel the order within 15 days after receiving the products. The seller can also withdraw from the contract if the company cannot provide the delivery of the products. In this case, we inform the customer via e-mail or over the phone.

Discharge from responsibility

The manager of the online shop marja.net uses its best efforts to ensure promptness and accuracy of the information on the website. Nevertheless, it may happen that due to a printing error, occurs a discrepancy between the price on the website and the current price. In this case, we will notify you and try to solve the problem in your favor. Although marja.net tries to provide accurate pictures of the products, we have to notify you that the shown photos of the products are in only one color, but customer can also choose other colors of products - this can be made in cart. On the photographs of products the imprint is also randomly selected (as indicated in the description of the product).

Storage of data about purchases


Information on purchases are stored on the server of the online shop. Copies of your purchases can be ordered via e-mail info@marja.net.


Data protection

Our company respects the Consumer Protection Law (ZVPot-UPB2).
The company Konfekcija MARJA, Plevnik Marijana s.p. needs your personal data in order to correctly fulfill your order. All provided information will be kept in secret and will never be distributed to third parties.

The data that marja.net or Plevnik Marijana s.p. needs for exclusively business purposes are:
  • Name and surname:
  • Address and the place of residence
  • E-mail or username
  • Phone number
  • Password in code
  • Copies of purchases
The company is not responsible for the accuracy of entered data by user. The customer agrees that Plevnik Marijana s.p. can contact him except in the case when customer explicitly doesn't agree with that. We give the address and a phone number of a customer to Pošta Slovenije but only for the needs of delivery.

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FAMILY
TRADITION

More than 25 years of tradition.

MADE
IN SLOVENIA

All Marja products
are made in Slovenia
©2019 marja.net | Terms & Conditions
web design: ETREND
Plevnik Marijana s.p.
Sela 18
3254 Podčetrtek
Slovenija
T: 03 818 31 31
F: 03 818 31 32
info@marja.net